Cancel Subscription / Transaction
Under the Consumer Protection Law, 1981, you may cancel your subscription at any time. Billing will stop within 3 business days of your cancellation request being received, and a full refund is guaranteed within the first 14 days of purchase. Cancelling does not involve any cancellation fee.
Your Rights
- You may cancel your subscription at any time, with no reason required.
- The next charge will be stopped within 3 business days of your request being received.
- Within 14 days of purchase you are entitled to a full refund (cooling-off period).
- Cancelling does not involve any cancellation fee.
How to Cancel
Signed-in users
If you're signed in to your account, you can cancel directly from the "My Subscription" page.
My SubscriptionCancellation form
You can fill out the form below — your request will be received and processed within 3 business days.
Email us
You can also email us directly, and your request will be handled manually: support@balansi.co.il